Privacy

Privacy Policy

How we collect, use, and protect your information

Introduction

At Topp Five Wholesale ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal information such as name, email address, postal address, and phone number when you create an account or place an order
  • Business information including company name, business type, and tax identification numbers
  • Information about your internet connection, the equipment you use to access our website, and usage details
  • Records of your purchases, browsing history, and product preferences

Important: We do not collect or store your payment information. All payment processing is handled securely by Stripe, our third-party payment processor.

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Processing and fulfilling your orders
  • Creating and managing your account
  • Providing customer support and responding to inquiries
  • Sending administrative information, such as updates to our terms and policies
  • Sending promotional communications, such as special offers and news (with your consent)
  • Improving our website, products, and services
  • Protecting against fraudulent transactions and other illegal activities

How We Protect Your Information

We implement appropriate security measures to protect your personal information from accidental loss, unauthorized access, and misuse. For payment processing, we use Stripe, a PCI-DSS compliant payment provider. Your payment information is never stored on our servers or databases and is handled directly by Stripe through their secure payment infrastructure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
  • To comply with legal obligations, enforce our site policies, or protect our or others' rights, property, or safety

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent for processing your data
  • The right to object to processing of your personal information

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Email: toppfivellc@gmail.com
Phone: (631) 507-9288
Address: 110 Emjay Blvd, Brentwood, NY 11717

Last updated: May 1, 2024